[Bot] Question about "Pause bot" response

[Nightlinefrance]

Hey there,

I'm working on a bot with the following behaviour :

Step 1 (on launch) : Send text with several quick replies presented in a dropdown menu. If the person clicks on one option, it takes them to the next step. This works fine

Step 2 : if the person does nothing / doesn't click anything > wait 30 seconds then move to the next step anyway.

I thought I could combine "Pause bot" then follow up with "Update chat".

However I have a weird result with the "Pause bot" response : if I use "Pause bot" inside a trigger, the pause happens at the beginning of the trigger, even if "Pause bot" is placed in 3rd of 4th position.

So instead of having :

1. Step 1
2. Pause
3. Step 2

I get

1. Pause
2. Step 1
3. Step 2

Am I missing something ?

[remdex]

You completely misunderstood Pause bot purpose. https://github.com/LiveHelperChat/livehelperchat/blob/master/lhc_web/lib/core/lhgenericbot/actionTypes/lhgenericbotactionpausebot.php it stops execution completely and should not be used unless it's a background job.

For what you want to do you should be using Continous Webhooks

[Nightlinefrance]

Got it, thanks !