[PM-29302] Credential Manager unlock loop - without any corresponding credentials in my vault #6241
Description
Steps To Reproduce
Precondition: In my case, I now have no credentials for the target website (LinkedIn in my example) in my BW vault (no email/username, password, passkey... nothing)! And I would add, since the credential manager popping up here in general - which is a relatively new behaviour of the Android app - I think this may also be a (tangential) "passkey issue", since in other cases, I see the credential manager popping up offering me "automatic" passkey login to the website (so the credential manager popping up seems mostly to be connected to passkey-login to sites - but I may be in error here)...
- Go to https://www.linkedin.com/login/... (in my case: https://www.linkedin.com/login/de?...)
- Click on the "Email address / phone" field there.
- If everything is set up for it accordingly, the BW credential manager pops up.
- Click on 'Continue'.
Important for reproduction: that credential manager popup seems to be very browser dependent! On Vivaldi, as you can see in the video, it pops up for me. On Firefox, the credential manager doesn't even pop up on LinkedIn for me. - On Brave and Chrome, just as I tried it again, the credential manager does pop up now (but I think I tried it two days ago on Chrome and Brave before, and at least on one those two browsers, the credential manager didn't pop up then...?!)
Expected Result
In my case now, as I don't have any credentials in my BW vault for the website (LinkedIn): at least a message that no matching credentials were found.
And BW should show that my vault is already unlocked after the first unlock - and the app shouldn't let me go into an "unlock loop".
Actual Result
After I clicked continue, BW searches for credentials in my BW vault... doesn't find any... get's back to the credential manager popup and offers me to unlock again.
Though my vault should still be unlocked in the BW app... And if I click "continue" again, I end in a loop... (if I wanted to click "continue" always again...)
Screenshots or Videos
bw-bug-credential-manager-popup-android.mp4
At then end, you can also see in that video, that when I finally close the credential manager with the "x", then BW offers me nothing when I click in the login fields. (maybe BW needs to rest after that looping?! joke)
Additional Context
Since the credential manager coming up at all is not part of the official documentation (https://bitwarden.com/help/auto-fill-android/#use-passkeys) I would suggest - besides fixing this loop bug - that the whole new "credential manager thing" should also be documented there. This section of the Help Sites needs an update.
(Also, that the credential manager pops up automatically now when there is a valid passkey for a site in my BW vault is not yet documented in the Help Sites at all. - The Help Sites only mention a "passkey popup" on the Android app, when someone intentionally clicks a "Passkey login" button on a given site.)
PS: Regarding the unlock itself: my BW app is set to two minute for "session timeout", so the App should indeed be unlocked after the first unlock. (it probably would be a different situation if my BW app was set to "immediately lock", but it isn't)
PPS: I also saw this report of two others users, getting "confused" with this new credential manager popping up in various situations: https://community.bitwarden.com/t/android-sign-in-popup-leads-nowhere-for-some-websites/91087
Build Version
2025.11.0
What server are you connecting to?
EU
Self-host Server Version
(not self-hosting)
Environment Details
© Bitwarden Inc. 2015-2025
Version: 2025.11.0 (20967)
📱 Fairphone FP5 🤖 15@35 📦 prod
🧱 commit: 6d71f0c
💻 build source: bitwarden/android/actions/runs/19309927902/attempts/1
🦀 SDK: 1.0.0-3436-2a00b727
🌩 Server: 2025.11.1 @ EU
Issue Tracking Info
- I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.